Casework Management Practice Exam

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In the case of a 17-year-old single mother seeking help, who primarily owns the problem?

The case manager owns the problem because the client is too young to make decisions for herself

Both the client and case manager own the problem, but the case manager is ultimately responsible for finding a solution

The client owns the problem, but the case manager needs to take the reins in finding a solution in consultation with the client

The emphasis in this scenario is on the concept of client ownership in casework management. The correct choice underscores the importance of the client, in this case the 17-year-old mother, retaining ownership of her problem. This approach is foundational in many social service contexts, as it empowers clients to take an active role in their own lives and decisions.

By acknowledging that the client owns the problem, the case manager affirms her autonomy and capacity to participate in the problem-solving process, which is crucial for fostering self-efficacy and independence, especially in youth. While the case manager has experience and expertise that can guide the client, the decision-making power remains with the client. This collaborative dynamic encourages the client to engage in meaningful conversations about her needs and goals.

The case manager plays an essential role in facilitating this process, providing guidance and resources, and ensuring that the client feels supported. However, it is not the case manager's responsibility to take over the situation or to make decisions on the client's behalf, as this could undermine the goal of empowering the client and may lead to dependency on the case manager for solutions.

This approach recognizes that while youth may face specific challenges, such as additional societal and systemic barriers, they can still be active participants in resolving

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The client owns the problem and must take the reins in finding a solution to her problem despite her youth

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